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How it works

DER-Trans / How it works

DER-Trans reduces the risk of fraud by acting as a trusted third-party that collects, holds, and only disburses funds when both the Buyer and Seller are satisfied.

How does DER-Trans Logistics work?

Is this the first time that you have visited the DER-Trans page? Are you at the beginning of a purchase or sale over the Internet? Is this the first time that you are using our services?

If you answered yes to at least one of the previous questions, the following pages could help you. You can find a brief introduction to the DER-Trans, the advantages of its use and a description of various transitions that a transaction meets during its development.

We understand the Internet customer and will provide you with a hassle free Internet experience. For those of you that are not local, we can assist you in discounted shipping and airport pickup with your out of country purchase. We provide quality services with qualified employees, and our own specialized trucks. The delivery time is usually between 2-7 working days, but for other continents it may take up to 20 days.

The Escrow Process

Guide to using our services

It is very easy to use the DER-Trans Escrow Service, just follow the steps below.

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1. Terms and data requests
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2. Buyer pays DER-Trans
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3. The Seller sends the goods
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4. The Buyer approves the purchase
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5. The Seller is paid
  • Terms and data requests

    To use DER-Trans Escrow Service you need to {{register-link}}. No problem. Registration is easy and free! After both the Buyer and Seller have agreed on the terms of the transaction, we will ask the Buyer to pay DER-Trans Escrow Service

  • The Buyer pays DER-Trans Escrow Service

    The Buyer can pay DER-Trans Escrow Service with money orders or bank transfer. The money is transferred into a no interest account. NOTE: We will not pay the Seller without the Buyer authorization

  • The Seller sends the goods

    Once DER-Trans Escrow Service has received the payment, the buyer can receive the goods.

  • The Buyer approves the purchase

    After the goods are received, the Buyer has the Inspection Period to value the purchase*. Within the inspection period he needs to inform us about his decision, so we can either pay the seller or make the refund.

  • The Seller is paid

    DER-Trans Escrow Service pays the Seller. We would like to remind the Seller that the expenses of sending and receiving the money will be charged to the consignee (final receiver of the money), and the delivery taxes will be paid by the SELLER before we start the shipping of the merchandise. If the buyer is not satisfied with the purchase, we will make FULL refund of the money paid, and the Seller will be responsible to pay our service.

* Note: If the Client is not satisfied with the goods, he/she can inform DER-Trans that the goods will be returned to the Seller. When the goods are returned, the Seller has, after receiving the goods, the Inspection Period to verify that the goods have been returned in their original condition. The inspection period is agreed by both parties. After the Seller has confirmed the receipt and that the condition of the goods are to his/her satisfaction, DER-Trans will pay the Seller. The Buyer has to inform DER-Trans of his/her decision within the Inspection Period. DER-Trans will make the payment to the Seller if the Buyer has not given any notification within 7 business days after the delivery was made.

What are the benefits?

A safe and secure mediation between buyers and sellers

If you are buying from or selling on an Internet auction, restricted web site, private web pages, or through the Internet newsgroup, DER-Trans can help you conduct your transactions in an easy and safe way.

For the Buyer

Payment by cash * DER-Trans Logistics - Escrow service
Possibility of inspection It does not permit the Buyer to inspect the goods before paying the Seller. It allows the Buyer to check the goods and return them if they are different from the description.
Protection against fraud It does not offer any protection when goods are lost, not posted, or different from the description. It refunds the Buyer when the goods are lost, not posted, or different from the description.

For the Seller

Credit cards * DER-Trans Logistics - Escrow service
Limits of the procedure Expensive, rigid procedure. Anticipated commission. Limited expenditure. No requests or restrictions. No anticipated commission. No limited expenditure.
Security systems To accept payments by credit cards, it is necessary to buy, install and maintain software or security systems. Safe place infrastructure.
Protection against fraud No protection against the fraudulent use of credit cards. Complete cover against the fraudulent use of credit cards.
Risks No cover against complaints for goods not posted or returned to reimburse the Buyer. Complete protection against complaints of goods not posted or of delayed return.

If you have a transaction with delivery there are NO escrow fees. If the deal is not closed, there are NO fees to be paid.